Welcome to Classroom Media Support!

This site serves as a resource for UW Madison instructors who use the General Assignment Classrooms equipped with audio-visual systems. The rooms included here are General Assignment Classrooms, meaning they are scheduled by Curricular Services (262-6345), and they are managed by the FP&M Space Management Office. There are many other classrooms on campus that are departmentally controlled and are not supported by the Classroom Media Support team. For a list of supported classrooms, visit the Classroom Attributes section.

AV Open Houses

At the start of each semester, we have several AV open houses at various times across campus.  Please complete the online tutorial prior to attending the open house.  You may attend any session of your choosing.

The open houses are designed to be informal. You may arrive and leave whenever you like within the scheduled time. We will be there to answer questions, demonstrate procedures, and test laptops or other devices.

 If you are unable to make an open house but need training, please contact us directly for training needs at 608-890-4900 or av@fpm.wisc.edu .

Date Time Location Classroom Media Support Host
8/31/2023 10:00am Babcock Hall Room 119 William Huang
9/1/2023 10:00am Educational Sciences Room 204 Patrick Wodzinski
9/5/2023 1:00pm Bascom Hall Room 272 Derek Dombrowski


Latest News:

Keys are no longer needed to open the AV podiums!

The user-accessible doors on the classroom AV podiums no longer need keys to open, they are always unlocked. If you would like to return your AV podium key, please send it to one of our offices via campus mail. You will find a list of our offices here: About Us

VGA – Analog Laptop Connection is Being Phased Out

Starting the Fall of 2023, new and upgraded rooms will not have a VGA Analog Laptop connection.  Please use the HDMI laptop pull-out cable or Wireless video connection to connect your laptop. If you need a HDMI adapter, see the page here.

We Have Remote Learning in Select Rooms!

A select few rooms have Remote Learning- the ability to host a web meeting (Zoom, Webex, Teams) directly from the classroom. You will find Remote Learning in:

  • Bascom 272
  • Microbial Science 1220
  • Microbial Sciences 1520

Instructions and more information about Remote Learning here.

Lecture Capture Live Streaming is Available

We have recently improved the lag time for Live Streaming from our systems. Unfortunately this has had an unintended consequence of buffering problems for viewers using Google Chrome or other web browsers in watching Live Streams. We recommend any viewer of the Live Streams to use the web browser Firefox ( https://www.mozilla.org/en-US/firefox/new/ )

If the viewer is using an Apple laptop or Desktop we have found Safari to have comparably good results.

HDCP blocking Lecture Capture Video

When you are starting a Lecture Capture in one of our classrooms, please check the Touch Panel preview window to make sure your laptop image is being registered in the Lecture Capture System. If it isn’t and you see a dark or amber colored square where your laptop image should be, it may be that High-Bandwidth Digital Copyright Protection (HDCP) is blocking your image from being recorded. Although your laptop image is likely still projecting through the projector, if you don’t see it on the Lecture Capture preview, the image is not recoverable after the fact.

If this is happening, please call us on the Help Desk Phone on the podium, there may be a live system configuration change an AV Engineer can make to relieve the issue.

Apple Brand Adapters

If you are using an Apple Laptop connected through the Digital HDMI connection for our systems, we only recommend using an Apple brand adapter to your the specific video output of your laptop. There have been prevalent problems with off-brand adapters including a green tinted image, not carrying audio and others. Apple brand adapters are available at the UW Bookstore.

Note: Classroom Media Support does not provide adapters for personal devices.

Check Out Our Collaborative Learning Classrooms

We have created several collaborative learning classrooms equipped with advanced audio-visual systems, flexible seating, and writing surfaces. Collaborative learning classrooms allow instructors and students to interact in exciting and innovate ways.

Before using a Collaborative Learning Classroom please take the CLC tutorial, you will learn how to use all of the unique features these classrooms provide.

Verify Your Passcode!

If you cannot remember your audio-visual system passcode, or are unsure if you have a passcode, you can check your passcode here. You will need your UW NetID.