COVID-19 Updates

All the information on this web site is for General Assignment (GA) classrooms we take care of. Many other classrooms, GA or not, are being used this semester. If you are using a room not listed on this web site we will not be able to assist with problems in that room. For help with a room not listed on this web site, please consult the building manager for that building. A list of all building managers can be found on the Facilities Planning and Management web site:

We will try to resolve problems remotely as much as possible. Only after all other solutions have been tried and it is determined that the need is critical will we physically come to the classroom.

To use Lecture Capture, an instructor needs to successfully complete both the general Passcode Tutorial  and Lecture Capture tutorial. 

There are 45+ classrooms equipped with Lecture Capture. A list of them are found under the “List of classrooms with Lecture Capture” on this page.

To receive the URL of the live stream for a classroom, please contact us.

For additional resources, please visit the official UW Madison Teaching and Learning page:

 Welcome to Classroom Media Support!

This site serves as a resource for UW Madison instructors who use the General Assignment Classrooms with Instructional Technology. The rooms included here are General Assignment Classrooms, meaning they are scheduled by Curricular Services (262-6345) but they are managed by the FP&M Space Management Office. There are many other Instructional Technology classrooms on campus that are departmentally controlled and are not included here or supported by the Classroom Media Support team. For a list of supported classrooms, visit the Classroom Attributes section.

AV Open Houses

At the start of each semester we have several AV open houses at various times across campus.  Please complete the online tutorial prior to attending the open house.  Feel free to attend any session of your choosing.

These open houses are designed to be informal. You may arrive and leave whenever you like within the scheduled time. We will be there to answer questions, demonstrate procedures, test laptops and media, and distribute keys.

 If you are unable to make an open house but need training, please contact us directly for training needs at 608-890-4900 or .

Date Time Location Classroom Media Support Host
Thurs, January 20 10:00am – 11:00am Van Hise 104 Matt
Monday, January 24 10:00am – 11:00am Psychology 105 Patrick
Monday, January 24 1:00pm – 2:00pm Bascom 272 Derek
Tuesday, January 25 8:00am – 9:00am Humanities 2650 Mike
Tuesday, January 25 1:20pm – 2:10pm Nutritional Sciences 290 Billy

Collaborative Learning Classrooms

We have created several collaborative learning classrooms utilizing an advanced media system, flexible seating and writing surfaces. These spaces allow instructors and students to interact in ways beyond traditional lecture teaching.

Before using a Collaborative Learning Classroom please take the CLC tutorial, you will learn how to use all of the unique features these classrooms provide.

Check your passcode!

If you cannot remember your AV system passcode, or are unsure if you have a passcode, you can check your passcode here. You will need your UW NetID.