About Us

If you have questions or need help with instructional technology in General Assignment Classrooms, please contact the AV Help Desk.

Help Desk

AV Help Desk

Classroom Media Support Team

Matt Alexander

Position title: AV Engineer

Email: matt.alexander@wisc.edu

Phone: 608-890-4866

364 Van Hise

Derek Dombrowski

Position title: AV Engineer Technical Lead

Email: derek.dombrowski@wisc.edu

Phone: 608-265-9697

373A Bascom Hall

Billy Huang

Position title: AV Engineer

Email: william.huang@wisc.edu

Phone: 608-263-2487

445 Henry Mall B19

Ben Johnson

Position title: AV Engineer

Email: ben.s.johnson@wisc.edu

Phone: 608-262-9940

Medical Sciences Center (MSC) B428

Donovan Kron

Position title: Instructional Spaces Manager

Email: donovan.kron@wisc.edu

Phone: 608-287-8281

21 N Park St, STE 6101

Ben Peters

Position title: AV Engineer

Email: ben.peters@wisc.edu

Phone: 608-265-9713

5227 Humanites

Abraham Schrump

Position title: Classroom Management Director

Email: abraham.schrump@wisc.edu

Phone: 608-262-4414

21 North Park, STE 6101

Patrick Wodzinski

Position title: AV Engineer

Email: patrick.wodzinski@wisc.edu

Phone: 608-265-6325

Brogden Psychology B17

What We Do

The mission of Classroom Media Support is to support and manage the audio-visual technology within the centrally managed classrooms that enhance the teaching mission of the UW-Madison campus.

Our Services Include:

  • Training instructors to use classroom technology.
  • Providing prompt and accurate technical service to instructors who need assistance in general assignment classrooms.
  • Planning and performing maintenance to instructional technology within classrooms.
  • Designing, configuring, and installing technology within classrooms.
  • Maintain the built environment.

Helpful Links:


The Space Management Office on the University Of Wisconsin- Madison Campus has been installing and upgrading Instructional Technology in General Assignment classrooms since the early 1990’s. The UW-Madison campus is currently divided into five distinct technology zones with an AV Engineer in each of the zones.


Our vision is to support and enhance the instructional mission of the university by installing and maintaining audio-visual systems and systems in General Assignment classrooms. We plan to continue to install audio-visual systems in General Assignment classrooms until demand is met and provide exceptional support and service for our customers.